Terms of Service

Last updated: 22 June 2026

These Terms govern your use of SWMSBuilder (the "Service"). By creating an account or using the Service you agree to them. If you use the Service for an organisation, you accept these Terms on its behalf.

1. The Service

SWMSBuilder is a tool for drafting, organising and publishing Safe Work Method Statements. It is a drafting aid only — see our Disclaimer. You and your organisation remain responsible for the accuracy, completeness and compliance of every document you produce.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. You must be authorised to act for any organisation (workspace) you create or join.

3. Plans, billing & AI generations

• Building SWMS manually, publishing, branding and worker QR sign-on are available without charge.
• AI-generated SWMS are metered. Your first is free; after that you may pay per generation (pay-as-you-go) or subscribe to a plan with a monthly AI allowance. Allowances reset each billing period and do not roll over.
• Paid plans renew automatically until cancelled. Payments are processed by Stripe; by subscribing you authorise recurring charges. You can cancel anytime, effective at the end of the current period.
• Prices are in AUD and may change with reasonable notice. Except where required by the Australian Consumer Law, fees already paid are non-refundable.

4. Acceptable use

You agree not to misuse the Service, including: unlawful use; attempting to breach security or rate limits; reselling AI generations; or uploading content you have no right to use. We may suspend accounts that put the Service or other users at risk.

5. Your content

You retain ownership of the content you create. You grant us a limited licence to host, process and display it to operate the Service (including sending it to our infrastructure and AI providers to generate drafts you request). We do not sell your content.

6. Intellectual property

The Service, its software, design and brand are owned by us. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service.

7. Disclaimer & liability

The Service is provided "as is". To the maximum extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss, or for any loss arising from reliance on AI output or documents produced with the Service. Our total liability is limited to the fees you paid us in the 3 months before the claim. Nothing limits rights under the Australian Consumer Law that cannot be excluded.

8. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms. On termination your right to use the Service ends; you may export your published documents beforehand.

9. Changes & governing law

We may update these Terms with reasonable notice. They are governed by the laws of New South Wales, Australia. Contact: hello@swmsbuilder.au.